Jombet believes that great entertainment starts with responsibility. We provide self-control tools, flexible limits, and ongoing support so you always play in control — not the other way around.
Responsible gaming means you play for fun, not to escape problems or generate income. At jombet, we take this seriously because we know that for some people, gambling can become difficult to control.
That is why we do not just provide a fun platform — we also make sure you have all the tools you need to play within healthy limits. Every betting decision should be made with a clear head, not driven by emotion or pressure.
This guide is more than a policy — it is part of our commitment to you as a jombet user. We are always here to help, whether you simply want to set a daily limit or need an extended break from the platform.
Jombet provides a range of options to help you manage your gaming experience more effectively.
Set a maximum deposit limit for daily, weekly or monthly periods directly from your account settings. This limit takes effect immediately and requires a waiting period to be increased.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, your account will be automatically blocked from placing new bets.
Set how long you can play in a single session. jombet will send a reminder when your time is almost up and automatically log you out when the limit is reached.
Need a short break? Activate cool-off mode for 24 hours, 3 days or 7 days. During this period, your account cannot be used to place any bets.
For a longer break, you can self-exclude from the platform for 1 month to 5 years. This option cannot be reversed before the period ends.
View your full history of deposits, bets, and wins in one clear dashboard. Awareness of your playing habits is the first step to effective self-control.
Setting a limit is simple and can be done in under two minutes. Follow these steps:
Access your Jombet account via the website or mobile app. Make sure you use valid login credentials.
Click the profile icon in the top right corner, then select "Settings" or "Responsible Gaming Controls".
Select from the available self-control tools — deposit limit, loss limit, session time limit or self-exclusion.
Enter your preferred limit value and click "Save". The limit takes effect immediately. A confirmation notification will be sent to your email.
If you are unsure or need help setting limits, the Jombet support team is available 24/7 via live chat.
Choose the tool that best fits your current situation:
Use deposit limits and loss limits to make sure you never spend more than you can afford. Set realistic limits based on your monthly budget.
Session limits help you avoid playing for longer than you realise. Ideal for those who tend to lose track of time when caught up in the game.
A cool-off or self-exclusion gives you space to reconsider your playing habits without permanently closing your account.
Sometimes all you need is someone to talk to. Jombet's support agents are trained to assist you with care and without judgement.
Problem gambling can happen to anyone, and it usually starts gradually. Recognise the signs early so you can take action before things get serious:
Answer these simple questions to assess whether your playing habits are still under control:
Self-exclusion is the most powerful tool in our controls toolkit. It is designed for those who need a complete break from the platform.
Choose your exclusion period: 1 month, 3 months, 6 months, 1 year or up to 5 years. All options can be extended after they expire.
For your safety, we verify your identity before the exclusion takes effect. This process takes less than 24 hours.
Your account will be fully restricted. You will not be able to log in, make deposits, or place bets during the selected period.
Self-exclusion cannot be reversed before the period ends — this is for your own wellbeing and we will not make exceptions to this rule.
If you or someone you know needs further help, the following organisations provide expert and confidential support.
Malaysian public hospitals provide free counselling and treatment services for gambling addiction.
A peer support group for those struggling with gambling problems, with regular meetings held nationwide.
Malaysia's national welfare hotline for counselling and social service referrals, including addiction issues.
The jombet support team is always available to guide you through our self-control tools or refer you to external assistance.
Answers to the most frequently asked questions about responsible gaming features at Jombet.
Join Jombet today and access all our self-control tools from day one. An entertainment platform that genuinely cares about your well-being.